Impact of Quality Management Systems on Corporate Efficiency in Public Health Providers

Abstract

The quality management system (QMS) develops an ethnicity of constant development and legal obedience, which advanced minor errors, process efficacy and develop manufactured goods quality, these benefits are increase corporate effectiveness. Inferior expanses, improved client approval, and residential corporate efficiency (CE) are inferences of QMS. The study investigates the impact of QMSs on the CE of Indian public health providers. Research dataset was gathered from a survey of 380 Indian public healthcare providers, involving respondents (178) from various categories. Data evaluates Statistical Package for Social Sciences (SPSS) software utilizing factor analysis, one-way analyses of variance (ANOVA), and correlation analysis. This investigation exposed the QMSs of these Indian public health care providers necessitate a separate sector devoted to excellence and fundamental quality opinion. The results reveal that subjective and objective performance (SOP) is the most significant factor influencing performance in healthcare, with the highest P-value of 0.004. This indicates a strong impact on organizational performance. Moreover, it was explored how these QMS elevated the company’s perceived performance levels while having a minor optimistic outcome on financial presentation. QMSs in Indian public health providers recover CE and foster a quality and responsibility ethnicity by inserting an importance on identical processes, continuous enlargement and patient care.