GHATE, A. D. Healthcare Operations Management: Optimizing Patient Flow and Quality Care in India. South Eastern European Journal of Public Health, [S. l.], p. 399–403, 2024. DOI: 10.70135/seejph.vi.717. Disponível em: https://seejph.com/index.php/seejph/article/view/717. Acesso em: 11 dec. 2025.